It's beginning to look a lot like a Covid Christmas

What would a Covid Christmas mean to us, the consumer and what might we expect to see from the retailers to help with…


Home retailers engage shoppers post-lockdown

Can furniture & homeware retailers engage shoppers post-lockdown?

What should home retailers do to engage shoppers & boost sales in the new normal?  ‘Stay at home’, part of the…


Retailers engage shoppers post-lockdown

How can fashion retailers engage shoppers post-lockdown?

How can fashion retailers engage shoppers post-lockdown? How fashion retailers can jump-start in-store footfall in a…


How retailers can adapt to shopper behaviour post lock-down

How shopper behaviour might change post-lockdown Shopper behaviours, insight and impact on British retailers as…


Cognitive shortcuts

Cognitive biases: Decision making explained

The seven cognitive biases that dictate what people buy – and what they don’t Consumers have a dizzying array of…


Retail sale message

Maximise your retail sale message with behavioural science

When was the last time you questioned your retail sale message or even your sale mechanic? As the ‘Golden quarter’…


How to make Black Friday a retail success

5 tips for using behavioural science to achieve Black Friday retail success It’s that time of year again when…


Tapping into the psychology of pricing

Behavioural Scientist Richard Shotton looks at pricing strategy and in particular how tapping into the psychology of…


A Day in the Life of An Agency

We were delighted to welcome Lucy from Loretto Grammar School to experience what day in the life of an agency is like…


5 BATHROOM TRENDS MAKING A SPLASH

During our latest retail safari the team discovered 5 new bathroom retail trends to keep on your radar in 2019. TREND…


Sport and Outdoor Retail Trends

5 Sport and Outdoor Retail Trends

Time to take to the streets again on another Retail Safari as we sought out Sport and…


How IKEA is winning at blended retail

From digital focused city stores to relaunches of AI fuelled Apps, Ikea is fast becoming one of the most successful…


Who are the winners in the retail this Christmas

How we could all learn a few lessons from the sports brands…


Topshop leverage gamification

In their flagship Oxford Circus store, Topshop have leveraged gamification by creating a ‘life-size’ snow globe in a…


Retail Trends 2019 and beyond report - Download now

Retail Trends 2019 and Beyond

Our Retail Trends 2019 and beyond report launches today.The world of retail is changing at a faster pace than any other…


Why retailers should care about self care shoppers?

In their recent study on The Psychology of Shoppers Criteo have identified a fascinating new shopping behavior known as…


Which brands sparkled over Bonfire weekend?

Which brands sparkled over Bonfire weekend? With all the tricks and treats of…


Retail Safari in Barcelona

Although it wasn’t, it felt like our first time in Barcelona. This time, instead of sightseeing we did what we love…


Shopper Report - Shopping Uncovered: Six Forces of Shopping

Shopping Uncovered is a shopper report exploring how we shop today. What drives people to buy? Does it change if your…


Retail Safari - The ART of selling (Amsterdam)

The Behaviours Agency had a company away-day recently to Amsterdam for a Retail Safari, in the hope of identifying…


Five Hot Retail Trends To Watch

With 2020 just four years from now, we share some of the most important retail trends that will inspire future shoppers…


Are you ready for the future of retail? Retail 2020 launches

We’re delighted to launch Retail 2020, a report that looks to the future of retail with what you need to know to ignite…


Retail 2020: the big 4 retail marketing challenges?

As 2015 comes to a close and with 2020 only four years away, what are the biggest retail marketing challenges we need…


3 campaigns that inspire shoppers to act

The team’s had a bumper month with new campaigns, projects and creativity, so we thought we’d share some of that…


How the right TV campaign can drive sales conversions

Thomas Sanderson drove a 100% increase in its sales team conversions - with one TV campaign. The same campaign…


Unveiling our new TV ad for Thomas Sanderson

We’re building on the resounding success of our conservatory valet TV ad for Thomas Sanderson with a brand new…


Shake up for retailers - The right to 30 day refund becomes law

The new 30 day refund law change sees one of the biggest shake-ups to consumer rights in the world of retail. A new 30…


5 retail trends to unlock shopper potential

Our MD Sue Benson shares her top 5 retail trends and ideas that inspire new ways to unlock shopper potential – how to…


Fortune favours the brave in the future of retail?

The Retail Conference 2015 shared its ‘future of retail’ with well-trodden trends proving successful for those brave…


How to unlock shopper potential: five top marketing tips

How to unlock shopper potential by getting under their skin and influencing them to act to increase sales is a top…