The future of retail must be phygital

The future of retail must be 'phygital', but what does this mean?

There is not a physical world or digital world in retail anymore, but rather a completely connected one.This phygital…


Brand transparency

A new demand for brand transparency. How you can ‘keep it real’ with customers.

Over 90% of consumers say brands that show transparency is an important factor in their purchase…


The preloved market is definitely here to stay thanks to conscious behaviour changes influencing the world of fashion.

Conscious behaviour changes are influencing the world of fashion, and here's what you need to know.

Conscious behaviour changes are influencing the world of fashion, and here's what you need to know.If you…


For the love of local. The behaviours all retailers should be tapping into.

For the love of local. The behaviours all retailers should be tapping into.…


Primark Emotion in retail

The Power of Emotion in Retail

The Power of Emotion in Retail In a recent lively panel debate about the Future of Retail I dared to utter the words…


Social e-commerce

Shopping made easy: Social e-commerce

The top three trends for social e-commerce The role of social media is always evolving. It morphs around how…


Amazon Fresh - bricks and mortar retail dead

Is bricks and mortar retail dead?

Is bricks and mortar retail dead? The Future of Retail 2022 So are bricks and mortar retail stores dead? No. They’re…


Tapping into the psychology of pricing

Behavioural Scientist Richard Shotton looks at pricing strategy and in particular how tapping into the psychology of…


3 ways behavioural science can boost marketing

There are many ways to use behavioural science to fuel your marketingApproaching the challenge systematically makes…


Image of women shopping

Retail Leaders Forum

Bringing together senior retail marketers from D2C, e-commerce and omni-channel brands at our Retail Leaders Forum.…


What is the future of the high street?

What is the future of the high street? Consumer behaviour guru, Sue Benson, MD of The Behaviours Agency, shares her…


Behavioural-led mask posters

Behavioural-led mask posters

To support retailers in their effort to encourage shoppers to wear face coverings when shopping, we’ve created a suite…


It's beginning to look a lot like a Covid Christmas

What would a Covid Christmas mean to us, the consumer and what might we expect to see from the retailers to help with…


Home retailers engage shoppers post-lockdown

Can furniture & homeware retailers engage shoppers post-lockdown?

What should home retailers do to engage shoppers & boost sales in the new normal?  ‘Stay at home’, part of the…


Retailers engage shoppers post-lockdown

How can fashion retailers engage shoppers post-lockdown?

How can fashion retailers engage shoppers post-lockdown? How fashion retailers can jump-start in-store footfall in a…


Sports Retailer

How can sports retailers engage shoppers post-lockdown?

How can sports retailers engage with their customers post-lockdown? Recommendations for sports retailers to navigate a…


How retailers can adapt to shopper behaviour post lock-down

How shopper behaviour might change post-lockdown Shopper behaviours, insight and impact on British retailers as…


Latest Retail Trends

RETAIL 2021 REPORT: FOR THE LATEST RETAIL TRENDS

Our report looks at the latest retail trends driving consumer behaviour today and tomorrow. The retail sector is a…


Cognitive shortcuts

Cognitive biases: Decision making explained

The seven cognitive biases that dictate what people buy – and what they don’t Consumers have a dizzying array of…


Go To Packaging Trends 2020

Packaging Trends 2020

Consumers are demanding changes and responding to brands in an unprecedented fashion and so these 2020 Packaging…


Retail sale message

Maximise your retail sale message with behavioural science

When was the last time you questioned your retail sale message or even your sale mechanic? As the ‘Golden quarter’…


How to make Black Friday a retail success

5 tips for using behavioural science to achieve Black Friday retail success It’s that time of year again when…


5 BATHROOM TRENDS MAKING A SPLASH

During our latest retail safari the team discovered 5 new bathroom retail trends to keep on your radar in 2019. TREND…


Sport and Outdoor Retail Trends

5 Sport and Outdoor Retail Trends

Time to take to the streets again on another Retail Safari as we sought out Sport and Outdoor Retail Trends.…


How IKEA is winning at blended retail

From digital focused city stores to relaunches of AI fuelled Apps, Ikea is fast becoming one of the most successful…


The best brand Game of Thrones collaborations

Over the past 8 years as Game Of Thrones has grown in popularity to become the most viewed show on television,…


Creativepool Annual 2019 Awards: A Creative Judge's Insight

Our Creative Director, Dorina, tells us about the experience of being appointed to the judging panel for the…


How retailers are becoming media moguls

Recent years have seen a rise in retailers acting as media and vice versa as both leverage expertise and loyal…


Who are the winners in the retail this Christmas

How we could all learn a few lessons from the sports brands…


Topshop leverage gamification

In their flagship Oxford Circus store, Topshop have leveraged gamification by creating a ‘life-size’ snow globe in a…