Behaviour-led tips, advice, insights and thinking
Goal Dilution bias
Goal Dilution explains the way we perceive the quality of products or services. The more singular something is in its purpose, the more trust we have in it.
Decoy Effect
The decoy effect occurs when people's preference for one option over another changes as a result of adding a third, less attractive option.
The Power of Free
The power of free is the psychological phenomenon where people have an irrationally strong preference for things that are free.

