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Retail 2020 Trends

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The world of retail is changing at a faster pace than any other sector and this Retail 2020 Trends Report outlines some of the drivers of change and the cultural shifts affecting businesses.

It’s been compiled by one of our expert behavioural strategists over several months, and features a total of 5 shifts and 5 drivers of behaviour.

Whether you’re acquiring or retaining consumers, this report is a must-read – here’s a summary of two of the trends:

SHIFT: GENDER

We could not have imagined 10 years ago that an idea as progressive as gender fluidity would force a re-examination of the way we make, merchandise, and market goods. But it has, and we are only at the beginning of this journey.

DRIVER: BLOCKCHAIN

Technologies such as Blockchain present new ways to imbue traceability, accountability and ultimately transparency in products and process. This presents distinct advantages in procurement, safety and CSR yet is highly under utilised by retailers and brands.


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**Get this Retail 2020 Trends Report at half its original price**

More about The Behaviours Agency

As a creative agency that uses behavioural science to develop impactful creative for retailers and brands, we have a keen interest in the context in which decisions are made, and retail provides a lab-like environment in which to study how and why we buy.

We’ve always kept a close eye on the trends influencing the retail sector since our inception 13 years ago, and our obsession with behaviour and how it can be influenced is at the heart of this. Find out more here.

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    About Us

    We’re a brand and digital agency who use behavioural science to make brands more motivating, more top-of-mind and easier to choose. We work with leading brands such as Sharps, Well Pharmacy, Auto Trader, Aggregate Industries, Nike, Karndean, Housing Units and PZ Cussons.

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